Skip to content

Contact ProCollect Customer Service

How to Reach a Person at ProCollect

Verified Contact Information

Toll-Free Number:

  • 1-800-839-8186
Call customer service
Send Message

Customer Service:

  • 1-800-839-8186 ext 2163
    Spanish
  • 1-214-341-7788

ProCollect Emails:

Customer Service
Client Services Asst Manager, Client Services Manager, Director of Recovery, President, Vice President of Business Development, Vice President of Operations
General Info
Jobs/ Career

ProCollect Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular ProCollect Phone Number
1 (800) 839-8186
Most Popular ProCollect Email Address
dhallcy@procollect.com
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
50% phone, 50% email
Common Reasons for Contact
Request for information
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact ProCollect?

Most Popular Number:

(800) 839-8186

The ProCollect phone number is (800) 839-8186. If you would like to connect with the Spanish-speaking support team, please call (800) 839-8186, ext. 2163. ProCollect customer service members can advise you on the services provided by the company, assist you with online payments, address various technical issues with website navigation, provide details about rates, and more.

The ProCollect email for general questions about the company and its services is infotocollector@procollect.com. If you are interested in joining the ProCollect team as a professional, send a job inquiry to jobs@procollect.com. Clients who have urgent inquiries or need to speak with a company representative and obtain all the answers in a live conversation should contact the company by phone.

The corporate headquarters is located in Dallas. The ProCollect address for mailing inquiries is 12170 N. Abrams Rd., Suite 100, Dallas, Texas 75243, United States. Customers can visit the office to speak with a company representative in person, but all appointments should be scheduled in advance. You can book an appointment by phone or email.

While the ProCollect website offers 24/7 access to clients, the support team is available during regular business hours. Clients can log in to their accounts at any time, as well as make payments; however, the customer care department has limited hours of operation. Also, please note that regular hours may be affected during the holiday season, and the company may be closed on Christmas, New Year’s Day, Independence Day, and other federal holidays.

PissedConsumer Club

Contact Information

ProCollect Website:

ProCollect Help Center:

Corporate Office Address:

Procollect, Inc.
12170 N. Abrams Rd., Suite 100
Dallas, Texas 75243
United States

Fax:

+1-888-897-3012

Summary of ProCollect Customer Service Calls

26 TOTAL
CALLS
01:05 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ProCollect?

Request for Information Question:

  • “Need to speak to someone”
  • “Find out if they cancelled as I requested”

Employment Question:

  • “Pay off a debt”

Account Question:

  • “Account info”

Other Question:

  • “Rent”
  • “Collection”
  • “Settle”

Compare ProCollect Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about ProCollect? What happened? What can we help you with?
Submit review Don't show this popup