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1.0 Based on 18 reviews
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These are the rudest collectors definitely not professional at all

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Had an account placed in collections with this company, and i was makong monthly payments. I never got balance updates, but when I thought it had been paid off and stopped making my monthly payments, they never sent me notices of nonpayment, or an updated remaining balance, nothing. Now 2+ years later i find out i still have a sizeable balance with them, that grew in interest because of nonpayment. But I still didnt know i had a balance, so my... Read more

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Called me out of the blue to collect for an energy bill from 2013. I did not have energy service anytime even close to the dates the extremely rude lady indicated that the bill was from. Would not give me any details except to say that if I was not receiving their letters I needed to verify my address. Now they have my address, of course. Threatened to file negative information against my credit report. Absolutely the most vile people I have... Read more

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These people are idiots to say the least. You talk to one person who tells you they received the documentation saying that the bill was paid to the original creditor. Then you talk to the next person who says the information was never received. They are just angry that I didn't pay them. Then they tell you it has been taken care of but it is still open on your credit score. Do not go through them anyway possible. Pay whoever you originally owe... Read more

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RGM property surveyor and Pro Collect are both very unprofessional and I would never recommend their services to anyone. RGM came a surveyed our property 2 months late, after we continued to call and wait. He was recommended by an architect. After he sent his survey, which took another 2 months, he only sent us a quote with NO banking details. 6 month later, we still received absolutely NO INVOICE from him but instead received a letter from a... Read more

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These jerks will not even discuss the debt and want to get loud and snotty. So, despite being billed incorrectly and risking injury to my credit report, I went ahead and paid the debt 2 DAYS after receiving the first and ONLY notification in writing. I then find out that they still reported it as a collection on my report even though it is now a $0 balance. That is shady. They purposely want to damage my creditworthiness even after I paid the... Read more

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This company is a complete nightmare!! Ive been scammed and frauded by them and the so called apartment complex who turned me into them! This pro collect company is very disrespectful and rude and nasty! They wont let you talk at all, arent trying to hear a word your saying, and theres no way they can be trusted with any personal information of yours

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I recently had an account that was assigned to Procollect for collections. Yes it is something that I am liable for and more than willing to pay the debt off. I have payment arrangements set up and they come out of my account monthly. However, when I pulled my credit reports, they have reported 4 different times for the same item. This caused a 60 point drop on my credit score from one bureau and 70 on the other. There has got to be something... Read more

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They always call me. I decided to call back and they answer the phone laughing, and transferred me. The lady then hung up. I call back and the next lady TAYLOR is more rude. She hung up when I TRIED giving my information for them to take the payment. I called back and got Taylor again. She hangs up again, this happens 3xs including when I asked to speak to a manager. I get someone else and the same lady who hung up on me at first is THE MANAGER... Read more

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These people are unprofessional and rude all they do is talk and never listen. If you tell them one thing they will note something else on your account. The whole thing about collections is trying to collect money and NOT discourgae people from paying. Ms. Cliftons sure aint about a thing. She and other representatives need to take an etiquette class. You know my name please feel free to come see me if you have an issue with this review. Read more

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